Privacy Policy

Last updated: December 2024

1. Introduction

YumeLabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (yumelabs.shop) or make purchases through our Etsy shop.

2. Information We Collect

Information You Provide

When you contact us or make a purchase through Etsy, we may receive:

  • Name and contact information (email address)
  • Order and transaction details
  • Communication content when you contact us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Improve our website and products
  • Send important updates about your purchases
  • Prevent fraud and maintain security

4. Third-Party Services

Our website and services utilize third-party platforms:

  • Etsy: All purchases are processed through Etsy. Etsy has its own Privacy Policy governing transaction data.
  • Analytics: We may use analytics services to understand website usage.
  • Social Media: Links to our social media platforms are subject to their respective privacy policies.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to processing of your information

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page.