Frequently Asked Questions

Our digital assets typically come in PNG format with transparent backgrounds for overlays and graphics. Music/BGM files are provided in high-quality MP3 or WAV format. Each product listing specifies the exact file formats included.

Yes! All our assets come with a personal and commercial streaming license. You can use them for monetized streams on Twitch, YouTube, or any other platform. However, you cannot resell or redistribute the assets themselves.

Currently, we focus on pre-made assets available in our shop. For custom requests, join our Discord community and let us know what you're looking for — we may consider it for future products!

Absolutely! All our overlays, backgrounds, and graphics are designed to work seamlessly with OBS Studio, Streamlabs, and other popular streaming software. Simply import the files as image or media sources.

When you click 'Buy on Etsy' on any product, you'll be redirected to our Etsy shop to complete your purchase securely. Etsy handles all payment processing and ensures a safe transaction.

Through Etsy, you can pay using credit/debit cards, PayPal, Etsy gift cards, Apple Pay, Google Pay, and various other local payment methods depending on your region.

Etsy provides a secure, trusted platform for digital downloads with buyer protection. It also allows us to reach a global audience while ensuring safe transactions for everyone.

After completing your purchase on Etsy, you'll receive an email with download links. You can also access your downloads anytime from your Etsy account under 'Purchases and reviews' → 'Download files'.

Yes! All our products are digital downloads available instantly after purchase. No waiting for shipping — you get your assets immediately.

Check your spam folder first. If you still can't find it, log into your Etsy account and go to 'Purchases and reviews'. Click on the order and select 'Download files'. If issues persist, contact us via Discord for the fastest support.

Forever! Once purchased, your digital files are yours to keep. Etsy allows you to re-download your purchases anytime from your account.

No, our licenses are for single-user use only. Each person who wants to use the assets needs to purchase their own copy. This helps support independent creators like us!

Yes, you can modify our assets for your personal use (resize, recolor, combine with other elements). However, you cannot sell modified versions or claim them as your own original work.

Absolutely! You can use our assets in any content you create, including YouTube videos, Twitch streams, TikToks, and other social media content.

The fastest way to reach us is through our Discord server where we respond almost instantly. You can also reach us via Instagram, X (Twitter), or TikTok, though response times may be 24-48 hours.

Yes! Join our Discord server to get instant support, connect with other VTubers, share your setups, and be the first to know about new releases and exclusive deals.